Refund and Cancellation Policy
Effective Date: 1st January 2026
YourCampus Edu is a counselling and education guidance platform not an e-commerce store. This policy applies to paid counselling sessions and event registrations.
1. What This Policy Covers
- Paid one-on-one counselling sessions
- Event and seminar registrations
- Value-added program fees
Free services are not eligible for refunds.
2. Cancellations by Student/Parent
- More than 48 hours: Full refund
- 2448 hours: 50% refund
- Less than 24 hours: No refund
- No-show: No refund
All timings are calculated in IST.
3. Rescheduling
Sessions can be rescheduled if informed at least 24 hours prior. Additional rescheduling may incur a small fee.
4. Cancellation by YourCampus Edu
- Advance notification will be provided
- Full refund OR free rescheduling
5. Event & Seminar Refunds
- 7+ days: Full refund
- 36 days: 50% refund
- Less than 3 days: No refund
If event is cancelled by us Full refund within 7 days.
6. When Refunds Do Not Apply
- Service already delivered
- Admission rejection
- Outside cancellation window
- Free services
- No-show
7. How to Request Refund
Email: info@yourcampusedu.com (Subject: Refund Request)
Phone/WhatsApp: +91 8680888184 / +91 8680888185
Refunds processed within 714 working days.
8. Disputes
Email: infothulirmedia@gmail.com (Subject: Refund Dispute). Response within 5 days. Jurisdiction: Coimbatore.
9. Changes to Policy
Policy may be updated. Continued use means acceptance.
10. Contact Us
Email: info@yourcampusedu.com
Phone: +91 8680888184 / +91 8680888185
WhatsApp: +91 8680888185
Address: 2nd Floor, Classic Towers, Trichy Road, Race Course, Coimbatore 641018
